Frequently Asked Questions
Every feeding journey is unique, and you deserve personalised, compassionate support tailored to your family's needs. Whether you're preparing for your baby's arrival, navigating early feeding challenges, or seeking guidance as your circumstances change, I'm here to walk alongside you with evidence-based care and genuine understanding.
FAQ
Frequently Asked Questions
Here are answers to some common questions about working together. If you don't see your question answered here, please don't hesitate to get in touch.
1
What happens during a consultation?
Initial sessions last approximately 90 minutes. We'll discuss your feeding history and concerns in detail, observe a complete feeding session, assess your baby's latch, positioning, and oral anatomy - if indicated - , and develop a personalised care plan. You'll receive a written care plan and whatsapp/text support for 4 weeks following the consultation.
2
How do I book an appointment?
You can book directly through my contact form, send an email, or phone for a brief chat first. I offer both home visits throughout the North East of England and online consultations via secure video link. I aim to respond within 24 hours and often have availability within a few days.
3
Do you support formula-feeding families?
Absolutely! Whether you're combination feeding, transitioning to formula, or exclusively formula feeding, you deserve professional support. I provide guidance on safe formula preparation, responsive bottle feeding, paced feeding techniques, and navigating feeding challenges without judgement.
4
What are your fees and payment options?
Please see the contact page for pricing details. Payment is accepted by bank transfer or cash.
5
What is your cancellation policy?
Life with a new baby is unpredictable, and I understand that. Appointments can be rescheduled with 24 hours' notice at no charge. Cancellations with less notice may incur a 50% fee, though I'll always try to be flexible in genuine emergencies.
6
How many sessions will I need?
This varies greatly depending on your situation. Some families find one comprehensive session sufficient, whilst others benefit from several follow-ups. I'll never recommend more appointments than necessary.
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